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Own your own Iatria Spa

Iatria Day Spa was created in Raleigh, NC in 1999. The first location in North Raleigh is a 10,000 square foot space and houses both our Day Spa and Health Center.

Iatria opened a second location in 2001 offering a full array of day spa services in Wake Forest. In April 2005 we opened our third location in Cary, North Carolina and in September 2005 a fourth location in downtown Raleigh. Both the Cary and downtown Raleigh locations were opened with joint venture partners.

Erika Mangrum is founder and President of Iatria Spa and Health Center. Her husband, Dave, joined the company shortly thereafter and is Chief Financial Officer.

Our spas are nationally recognized as leaders in the industry with awards including:

Five Star Beauty Destination, Beauty Magazine, 2005
Top 20 Day Spa in America, Launchpad Mag, 2005
Best in the West Award, Cary Magazine, 2005
Metro Bravo Award, 2003, 2004, 2005
Citysearch - Best Spa in Triangle, 2003-2004
Spectator - Best Spa in Triangle, 2003-2004
Pinnacle Award, Revenue Growth and Profitability, Chamber of Commerce, 2004 and 2005
Featured in Entrepreneur, Fortune, Wall Street Journal, Pulse, Amreican Spas, Spa Finder, NY Times, USA Today and on MSNBC, CNN, WRAL, WTVD, NBC
Dr Angela Baylis named Top 100 Chiropractors in America, Consumer Research Council of America

Spa Success Systems - Building Your Spa


Spa Success Systems started when we realized that we had a unique formula for success in the industry. We found that the industry as a whole was suffering in its ability to sustain profitability while providing a calming, serene environment for wellness. Although revenue was increasing nationally in double-digit growth, many found the management challenges exceptional in trying to maximize profitable margins in a labor-intensive business. We decided to make the Iatria name available to resorts or day spa's wishing to license the name and who have the resources to start their own location but wish to base it on a proven model of success. We provide the management support necessary to help that spa adopt the systems to achieve maximum profitability and name recognition. For wishing to keep their own name, we offer the systems necessary to help it achieve its own success. Our first love is start-up endeavors, but we also selectively work with existing businesses wishing to adopt proven systems and achieve greater success.

Value Proposition


  • Join a network with a successful business and executive team.

  • Gain access to a proven business model for successful spa operation.

  • Leverage the successful Iatria brand and profitable product line which can be private labeled.

  • Leverage Iatria's operational know-how to reduce risk and avoid pitfalls and liabilities inherent in this industry.

Service Offering


Spa Success Systems can help you with various phases of your business.
Phase I - Business Development
1. Business Development Study

  • Business plan development assistance

  • Local and national market and industry overview

  • Competition (local market, MD and MedSpa specific)

  • Comparative analysis (local market to industry standards)

  • Demographics

  • Service and product analysis

  • Equipment requirements report

  • Staffing needs

  • Analysis of financial factors


2. Service and treatment program development

3. Space requirements analysis

Phase II - Spa Design and Build-out
1. Site search recommendations

2. Space planning recommendations
To maximize space and cost per square foot, the advisory services will include
  • Optimal room size and requirements

  • Plumbing/Mechanical

  • Lighting

  • Electrical

  • Retail area

  • Front desk - check in and check out

    • 3. Staffing and training
  • Spa Director hiring and training

  • Training of all treatment personnel

  • Owner/Manager training school

4. Vendor Relationships
  • Furniture, fixtures, systems computer software and equipment

  • Supplies

  • Cosmeceutical, private label merchandise, accessories suppliers

  • Operational materials, supplies and services development

5. Licensing and compliance assistance
  • Organizational structure assistance

  • Legal and regulatory compliance guidance

  • Spa and business set up

6. Custom marketing development
  • Website development and MedSpa industry links

  • Advertising procurement guidance and tracking system

  • Custom marketing and advertising materials

  • Local strategies for marketing

  • Strategic alliance development

How to get more information


If you would like additional information on our Spa Success Systems program including business services and investing requirements, please fill out the linked application form which provides us with additional information from interested parties.

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  • Downtown Raleigh Location Phone Number
  • Wakefield Crossings Location Phone Number
  • Creedmoor Road Location Phone Number
  • Cary Location Phone Number

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